At ChellaWood, your safety is as important as the quality of our craftsmanship. Our products are made from natural wood and finished with care. To help you use them responsibly and safely, please follow these guidelines.

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1. General Use

• Use each product for its intended purpose only (e.g., serving, decoration, or storage).

• Do not expose wooden items to open flames, ovens, or microwaves.

• Keep items out of reach of young children unless the product is specifically designed for them.

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2. Food Contact Products

• Only use bowls, trays, and utensils for ready-to-serve foods.

• Avoid prolonged contact with liquids, oils, or acidic foods, which may stain or damage wood.

• Clean with mild soap and lukewarm water, and dry immediately.

• Do not use in dishwashers, microwaves, or freezers.

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3. Handling & Maintenance

• Wooden items can become slippery when wet — handle with care.

• Apply food-safe mineral oil or beeswax periodically to maintain finish and safety.

• Do not apply harsh chemicals, varnishes, or cleaning sprays not intended for food-safe use.

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4. Decorative Items

• Place decorative pieces on stable, flat surfaces.

• Avoid stacking heavy items on top of wooden decor to prevent breakage.

• Keep away from high humidity or direct sunlight to prevent warping.

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5. Storage

• Store in a cool, dry place.

• Do not store near heating elements, open flames, or damp areas.

• If storing food contact items, make sure they are completely dry to avoid mold or bacteria growth.

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6. Warranty & Support

If you experience issues with product safety or quality, please refer to our Warranty Information or contact us.