At ChellaWood, every product is made from natural wood and crafted with care. To ensure that your items last for years while keeping their natural beauty, please follow these care guidelines.

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1. General Use

• Use wooden products for their intended purpose only (e.g., serving, storage, or decoration).

• Avoid exposing wood to extreme heat, direct sunlight, or prolonged moisture.

• Handle with clean, dry hands to preserve finish and texture.

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2. Cleaning

• Wipe gently with a damp soft cloth immediately after use.

• For deeper cleaning, wash with mild soap and lukewarm water, then dry immediately with a soft towel.

• Do not soak wooden items in water, as this may cause warping or cracks.

• Avoid using dishwashers, harsh detergents, or abrasive scrubbing pads.

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3. Maintenance

• Periodically apply a light coat of food-safe mineral oil or beeswax to maintain shine and prevent drying.

• Store wooden items in a cool, dry place.

• Do not stack heavy objects on top of handcrafted pieces to avoid stress on joints or delicate details.

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4. Food Contact Items (Bowls, Trays, Utensils)

• Safe for serving dry and prepared foods.

• Avoid long-term storage of oily, acidic, or highly pigmented foods, which may stain or damage the surface.

• Always dry thoroughly before storing.

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5. Decorative Items

• Dust regularly with a soft cloth.

• Keep away from direct heat sources such as radiators or stoves.

• Use coasters or felt pads underneath to protect surfaces from scratches.

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6. When to Contact Us

If you notice cracks, unusual changes, or any manufacturing issue covered under our Warranty Information, please reach out to us:

ChellaWood (Ezinas LLC)
201 N Broad St. Suite 201
Middletown, DE 19709, United States
Email: Contact@chellawood.com
Phone: +1 804-830-2428